Miles and Smiles
Miles and Smiles!
Accessible transport to help you get around
What do we do?
We have a fully accessible minibus and friendly drivers to help disabled people in our community get around.
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Who can join?
The purpose of Miles and Smiles is to help our disabled community get around, including those who may have difficulty using taxis, cars or public transport. Our fully accessible minibus will enable passengers to attend their appointments and access local services safely and reliably. When joining, our co-ordinator will ask you questions about accessibility and your requirements to ensure our scheme is the best service for you. We work in partnership with Swale CVS Volunteer Transport Scheme, who have volunteer drivers to take people to medical appointments using their own vehicle.
How much does it cost?
A contribution towards the cost expenses will be charged. We will inform you of this cost at the time of the booking.
Accessibility
We have a tail lift for wheelchair users, space for an escort/carer. Passengers can choose to stay in their wheelchair or transfer out of this to a comfortable chair.
Where can you go?
Our minibus can take you to appointments or services both on or off the Isle Of Sheppey.
How to join or book a journey
Please contact the Miles and Smiles team via the below:
Phone: 07842 244949
Email: milesandsmiles@sheppeymatters.org.uk
Our co-ordinator will be able to go through the membership form with you. Once you have become a member, you can start booking journeys using the phone number above. We will call you back to confirm we have liaised with our drivers and to also take payment.
Meet the team
From left to right, Kay (Driver), Debbie (Driver), Helen (Administration Support) & Nicola (Project Manager)
Click here to tell us about your experience with Miles and Smiles
“I feel safe, valued and cared for. Thank you”
Gill – A Miles and Smiles passenger
“Wonderful that I could get somewhere safely and comfortably”
A Miles and Smiles passenger
“I feel very comfortable on the vehicle and looked after”
A Miles and Smiles passenger
“With this community service, any wheelchair user can access the community because of this fully wheelchair accessible transport. This service caters for all your needs.”
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